Avenuehost

Our Network

Our Datacenter Location

Avenue Host Ltd have equipment located within several UK Data Centre facilities for redundancy purposes but our primary point of presence (POP) resides within SOTA, a premium tier-3 facility which is situated within the picturesque and secure surroundings of Kent Science Park in South East England. From here we pickup global IP transit from ‘SynergyWorks Internet’ as well as terminate our ‘Burstfire’ backhaul from Telecity East in Docklands. 

Both our upstreams operate fully BGP compliant and resilient networks utilising 'best path' routing policies to ensure optimal latency and minimal packet loss to users across the world and furthermore, Avenue Host are one of the few UK service providers with arrangements in place to, where necessary, optimise outbound routes if multiple routes to the user are available. 

Purely for disaster recovery purposes we have recently opened a new secondary POP located in Manchester where key internal services such as our status blog, offsite backup storage and internal network monitoring services are hosted from. After all, what’s the logic in hosting our mail server from within the same facility as the core network because if there was a critical outage, there would be no means to contact clients to keep them informed!

Redundant Power

SOTA provide us a redundant, high-capacity, stable and reliable power supply with easy scalable expansion in the future. Power is isolated between racks and maintained indefinitly. The facility uses high specification UPS units to maintain the entire building power should the mains grid fail and high specification on-site generators which can deal with both customer and plant load whilst recharging the UPS.

Air Conditioning

To ensure optimum performance, all data floors are maintained at a constant 21°C ± 2°C and relative humidity is kept at 50% ± 10%. Both are continually monitored by the electronic building management system which also monitors and remotely operates sensors covering electrical, mechanical, fire detection and leak detection systems.

Fire Detection/Suppression

Very Early Smoke Detection Apparatus (VESDA) has been installed at SOTA.
These highly sensitive smoke detectors are linked to the Building Management system which is pro-actively monitored from a network operations centre. This system provides very early detection to help avoid fire, loss and business disruption. This coupled with an FM200 gas based fire retardant that is environmentally friendly enables fires to be put out instantly without damaging equipment.